Guide to Public Sector Contact Data Quality
How to drive better outcomes, increase agility, and reduce back-office costs.
Data held by public sector organisations is one of their most valuable assets, so it’s vital that it is fit for purpose. Successful processes to deliver data quality and new technology powering identity verification practices can improve your organisation and outcomes for your users by:
- Improving communication efforts
- Reducing costs
- Have a clearer view on strategic objectives
- Reducing fraudulent activity
- Staying compliant
- Driving revenue
- Gaining a deeper understanding of your users
- Better targeted budgets
This guide will provide a framework on how public sector organisations can put themselves on the path towards better quality contact data, and maintaining a clean and accurate citizen database throughout the whole data quality and know your customer (KYC) lifecycle.