Solutions for Government & Public Sector

Maintain communication with constituents, retain compliance and achieve omni channel success

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How Melissa Helps Government & Public Sector

For more than 30 years, Melissa has provided contact data verification and cleansing solutions, including identity resolution, to more than 10,000 customers worldwide. We use the most up-to-date, multisource datasets to bring you accurate and reliable information

Achieve Strategic Objectives

Our easy-to-use solutions make it easy to achieve your strategic objectives, including budgets, improving communications, driving revenue, and staying compliant. Join the growing number of government agencies, public sector organisations and non-profits who choose Melissa as their data quality provider.

VERIFY CONSTITUENT CONTACT INFO IN REAL TIME

Validate, correct, standardise & update all contact data elements at point of entry – name, address, email & phone. Plus, autocomplete addresses.



Identity Verification

Global, real-time identity verification with name to address match, 2+1+0, sanction watchlist screening & age verification.


Document Scanning, Biometrics & Liveness Checks

Capture ID & document data to extract crucial information from passports, utility bills, driver’s licences and more as well as checking it against a person’s selfie for anti-fraud, KYC compliance and onboarding processes.



DETER & DETECT FRAUD

Quick ID resolution with age & national ID verification. Plus, match name to address & check against international & domestic watch lists.




LOCATION INTELLIGENCE & RISK MANAGEMENT

Gain a deep understanding of the areas you service by adding location & property info, including lat/long coordinates & hazard risk scores.


Change of Address, Suppressions & Deceased

Cleanse and enrich your database by matching against royal mails national change of address file as well as suppressions, goneaways and deceased data files.

CONSOLIDATE & REMOVE DUPLICATE RECORDS

Uncover, merge & purge difficult-to-find duplicate records for an accurate view of the customer.




ADD CONTACT INFO TO YOUR RECORDS

Complete your contact records – fill in missing gaps with up-to-date address, email & phone data.

Learn About Business in Your Jurisdiction

Add detailed firmographic data to business records, including company & contact info, job title, SIC/NAICS code & more.



Learn About Constituents with Demographics

Add 100s of demographic & lifestyle characteristics - occupation, education, voter party, household income, age, presence of children & more.

Case Studies

Melissa considers itself a steward of the information it collects, maintains and utilizes. Our responsibility is to ensure the security of the information in our care and to maintain the privacy of consumers through appropriate, responsible use. To affirm our long-standing commitment to strong controls and safeguards, Melissa undergoes Service Organization Control (SOC 2 Type II) audits by third party professionals. SOC 2 Type II is the corporate industry’s standard for an overall control structure, and validates the comprehensive reliability, security and availability of Melissa’s handling processes.


Case Study: City of Tempe


View City of Tempe Case Study
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Conforms addresses to
USPS® CASS standards.

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Saves money on
postage and shipping by
eliminating bad addresses.

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Verifies addresses in
point-of-entry or batch to
streamline data warehousing.

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Standardizes data
for fast processing.

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Appends USPS CASS
Certified Postal Codes.

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Case Study: Pennsylvania Banking


View Pennsylvania Banking Case Study
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Catches data input
errors with real-time
contact data verification.

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Prevents fraud associated
with bad contact data.

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Reduces costs of
undeliverable-as-addressed mail.

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Standardizes and validates addresses
with ZIP codes to provide
consistency across systems.

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Rejects phony phone numbers before data is integrated into systems.

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