Updated March 2024

    Melissa's Cookie Policy

    At Melissa Ltd, we want to share with you how we collect and use your information when you visit our website or when you create a Melissa account. This Cookie Policy explains how we use cookies and your consent regarding our cookies. Please see Melissa's Privacy Notice for more information about our approach to consumer privacy. You may also contact us using our webform or by calling the phone number above.

    What are Cookies?

    • Cookies are small data files stored on your browser or device. They may be served by the entity that operates the website you are visiting (“first-party cookies”) or by other companies (“third-party cookies”). For example, we partner with third-party analytics providers, like Google, which set cookies when you visit our website. This helps us understand how you are using our Services so that we can improve them.
    • Pixels are small images on a web page or in an email. Pixels collect information about your browser or device and can set cookies to allow us to learn more about your interactions with email or web content.
    • Local storage allows data to be stored locally on your browser or device and includes HTML5 local storage and browser cache.

    How We Use Cookies

    We use cookies for several reasons - cookies help us see which pages are the most popular on our site, count visitors to a page, improve our users’ experience, see how effective our ads are being measured, and keeps our site secure. The cookies we use fall into one of the following categories:

    • Strictly necessary cookies.

      These cookies are essential for our services to function properly. Like the other cookies we use, technical cookies may be either first-party cookies or third-party cookies.
    • Analytical/performance cookies.

      They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

    • Functionality cookies.

      These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

    • Targeting cookies.

      These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

    You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

    Cookie Name Purpose
    ASP.NET_SessionId Preserves the visitor's session state across page requests
    CookieConsent Stores the user's cookie consent state for the current domain
    test_cookie Used to check if the user's browser supports cookies.
    __cf_bm This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
    _cfuvid This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators.
    1.gif Used to count the number of sessions to the website, necessary for optimizing CMP product delivery.
    li_gc Stores the user's cookie consent state for the current domain
    u Necessary for the sign-up function on the website.
    JSESSIONID Preserves users states across page requests.
    __CSRF Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.
    bscookie This cookie is used to identify the visitor through an application. This allows the visitor to login to a website through their LinkedIn application for example.
    messagesUtk# Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter.
    c.gif Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.
    calltrk-_ga This cookie is necessary for the call-tracking functionality used by the website operator – The cookie sets an ID for the specific user, which allows the website's support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website.
    calltrk-calltrk_landing This cookie is necessary for the call-tracking functionality used by the website operator – The cookie sets an ID for the specific user, which allows the website's support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website.
    calltrk-calltrk_referrer This cookie is necessary for the call-tracking functionality used by the website operator – The cookie sets an ID for the specific user, which allows the website's support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website.
    calltrk-calltrk_session_id This cookie is necessary for the call-tracking functionality used by the website operator – The cookie sets an ID for the specific user, which allows the website's support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website.
    calltrk_nearest_tld This cookie is necessary for the call-tracking functionality used by the website operator – The cookie sets an ID for the specific user, which allows the website's support team to recognize the user when calling their support, as well as seeing the user’s navigation on the website.
    collect Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.
    AnalyticsSyncHistory Used in connection with data-synchronization with third-party analysis service.
    __hssc Identifies if the cookie data needs to be updated in the visitor's browser.
    __hssrc Used to recognise the visitor's browser upon reentry on the website.
    __hstc Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
    _clck Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.
    _clsk Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
    _ga Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
    _ga_# Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.
    _gat Used by Google Analytics to throttle request rate
    _gid Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
    _hjSession_# Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.
    _hjSessionUser_# Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.
    _hjTLDTest Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
    hubspotutk Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
    vuid Collects data on the user's visits to the website, such as which pages have been read.
    _cltk Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
    CLID Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.
    td Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
    _uetsid Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
    _uetsid_exp Contains the expiry-date for the cookie with corresponding name.
    _uetvid Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
    _uetvid_exp Contains the expiry-date for the cookie with corresponding name.
    MR Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
    MSPTC Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.
    MUID Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.
    SRM_B Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services.
    ANONCHK Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites.
    SM Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads.
    lastExternalReferrer Detects how the user reached the website by registering their last URL-address.
    lastExternalReferrerTime Detects how the user reached the website by registering their last URL-address.
    pagead/landing Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.
    ads/ga-audiences Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.
    pagead/1p-user-list/# Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.
    __ptq.gif Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.
    bcookie Used by the social networking service, LinkedIn, for tracking the use of embedded services.
    li_sugr Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.
    lidc Used by the social networking service, LinkedIn, for tracking the use of embedded services.
    UserMatchHistory Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.
    _fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
    _gcl_au Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
    HUBLYTICS_EVENTS_53 Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.
    wfivefivec Collects data on the user's visits to the website, such as what pages have been loaded. The registered data is used for targeted ads
    ruid Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.
    md_counter Keep track of total address checked counter
    addresscheckoption Saves address check lookup user options
    isnothistorylookup Keeps track of lookup history validation
    favmap Used to keep user’s favorite map type
    md_app Used on mobile app for user validation
    colmap Used for batch address check column mapping
    colmapbz Used for batch business check column mapping
    colmapga Used for batch global address check column mapping
    colmapps Used for batch Personator check column mapping
    colmapppsc Used for batch Personator search column mapping
    colmappp Used for batch property information column mapping
    lkshow Used for carrier route lookup user option
    Msg Used for carrier route lookup user option
    UriYes Used for carrier route lookup user option
    UriNo Used for carrier route lookup user option
    returnedtomainlookups Used for global user lookup option

    Your Consent

    When entering our website, you may accept or reject cookies.

    You have furthermore a number of options to control or limit how we use cookies and similar technologies.

    [We do not share the information collected by the cookies with any third parties.]

    You can choose which analytical, functionality and targeting cookies we can set by clicking on the button(s):

    Strictly essential cookies OFF

    Analytical or performance cookies OFF

    Functionality cookies OFF

    Targeting cookies OFF

    However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

    Except for essential cookies, all cookies will expire after 1 - 180 days.

    If you have any questions about our use of cookies, please feel free to contact us