What We Do

Improve customer onboarding, ensure compliance & prevent fraud

Melissa’s Identity Verification utilises a range of industry-leading services including contact data quality, ID & document verification, biometrics, watchlist & sanctions screening, and age & death validation to meet your KYC and AML compliance needs. Easily tailor our solutions to your specific sign-up process and risk management requirements to ensure a smooth customer onboarding experience while ensuring you have the accurate information to remain compliant and protected from fraudulent activity.

  • Verify the identity of customers and detect high risk that support your Customer Due Diligence (CDD) obligations.
  • Customise at which point within your business process you want to validate a customer's identity.
  • Leverage a seamless end-to-end process to establish, maintain and safely track customer data.
"We find electronic verification is the way to go because it makes the user’s life easier. Users register faster and can start using our platform right away."
Business Analyst @ eToro
View the eToro Case Study

Your Experts in ID Verification

Easy & Convenient Customers can securely capture and submit their information in seconds using our mobile app, or eIDV service, which is an out of the box “no code” platform that can have businesses KYC compliant almost instantly.
Real Time Verification Melissa's ID verification solutions prioritise technology, allowing for the delivery of real-time layered verification which is secure, precise and instantaneous.
Fully Customisable to Any Business Need Our ID solutions are suitable for any business need and offer flexibility to scale up or down with a business based on the number of checks they perform.
Screen Against the Most Updated Reference Data All reference data which a user is screened against is refreshed daily in our real-time environments, so you can ensure full-scale accuracy.

Common Questions About Identity Verification

Identity verification is ensuring in real time that you are dealing with real people by matching their data with reliable sources locally and globally. This is generally performed prior to onboarding a new client so that businesses can safeguard themselves from potentially fraudulent activity, adhere to customer due diligence compliance and know your customer (KYC) regulations.

The types of identity checking methods vary with compliance requirements, use cases, and type of industries the identity verification process is being used for.

For example, the most common is Proof of Address (PoA), which requires a name and address to ensure your customer lives where they claim.

Other identity verification methods are more stringent, requiring a match across at least two different sources (2+2 matching), ID document verification, which uses biometrics to match a person’s passport or driver's licence with a selfie taken on their smartphone, or anti-money laundering (AML) checks, where a person is screened against global sanctions and watchlists.

There are several different ways to carry out digital identity verification, which differs depending on what identity verification tool a business is utilising. This can be comparing a person’s unique characteristics like facial biometrics with verified data held by an officially recognised source, such as a passport or drivers’ licence, to having a person’s name and contact details checked against local and global reference sources to confirm a confidence score or pass check.

Digital identity verification can be used in almost any situation that requires a person’s identity or ID to be shown in person. Countless industries leverage digital identity to confirm the identity of their customers and partners they may be doing business with to safeguard themselves from growing fraudulent activity and gain peace of mind in knowing who their customers really are.

The key advantages digital identity verification offers over manual checking is the convenience that users can verify themselves in the comfort of their own home; additionally, the procedure is usually quick and easily performed in a 1-2-3 process. Digital ID checking methods are also more cost-efficient for organisations to run in comparison to operating manual ID checks. These methods rarely require any downtime or maintenance and are always updated with the latest technology so businesses can stay one step ahead.

Electronic ID verification aids businesses by enhancing security, ensuring compliance, improving customer experience, reducing operational costs, expediting onboarding, managing risk, and enabling scalability.

What Our Customers Are Saying


Uses eIDV to streamline onboarding & combat fraud.

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Lambeth Council

Undertakes effective KYC & ID checks to prevent fraud.

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Improves customer onboarding & reduces manual validation costs.

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Global Coverage Global Coverage
Seamless User Experience Seamless User Experience
Robust KYC / AML Compliance Robust KYC / AML Compliance
Operational Efficiencies Operational Efficiencies

Single, Batch Scan &
No Code Features

Single Scan

Through our single scan feature, individuals and entities can be checked against global data sets and real time reference data. The results returned will provide a wealth of information that will aid in the onboarding and due diligence processes for new or existing customers.

Batch Scan

Melissa eIDV tools also have the capability to batch scan helping businesses save time during the onboarding process by simultaneously checking a large number of individuals against their chosen ID checking method or all ID checks included in Melissa complete eIDV service.

No Code

Melissa’s electronic identity verification (eIDV) tools now come in a no code, out the box service which takes out the hassle of integration and lengthy set-up procedures. Just simply create an account via our online portal and gain instant access to our eIDV service.

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Start today with Melissa's wide range of Data Quality Solutions, Tools, and Support.

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