Melissa Data Quality Platforms
Melissa's Full Spectrum DQ Approach. Learn MoreMelissa Data Quality Tools
Verify, correct & cleanse contact data in 240+ countries.Melissa Identity Verification
Increase compliance, reduce fraud and improve onboarding. Visit Identity Verification SolutionsMelissa E-Commerce / CRM
Improve customer onboarding, marketing & fulfillment.Melissa Enrich
Gain insight into who and where your customers are.Melissa Industries
See how Melissa's solutions work across industries.Data Hygiene
Keep your mailing list up-to-date, qualify for postal discounts & reduce UAA mail.Data Enhancement
Enrich your consumer or business records for greater insight & omni-channel marketing success.SaaS
Clean and update your data in the cloud, no software to maintain.Verify & enrich your records with multi-sourced, authoritative reference datasets.
Improve data quality by identifying, matching and eliminating duplicate customer records. MatchUp uses advanced data deduplication, fuzzy matching and intelligent parsing to create a trusted single customer view.
On average, databases contain 8–10% duplicate records, leading to wasted marketing spend, poor customer experiences and inaccurate reporting. By maintaining a clean, accurate database, organisations can reduce operational costs, improve customer insights and build a trusted single customer view.
MatchUp employs a matchcode to determine if two records should be considered duplicates. MatchUp uses a predefined matchcode, or one that you have created using the Matchcode Editor.
The following matchcode components (data types) are available for use in identifying duplicates:
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MatchUp combines Melissa’s deep domain knowledge of contact data with over 20 fuzzy matching algorithms to match similar records and quickly dedupe your database.
MatchUp employs the following fuzzy matching algorithms to identify “non-exact matching” duplicate records:
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The World Edition of MatchUp supports 12 countries, including Canada, Germany, U.K., and Australia. MatchUp’s advanced deduping can see through diacritic equivalents to Latin characters and interpret keywords that are the same but spelled differently (i.e. Germany and DEU).
MatchUp has some unique attributes which can be employed to help identify duplicates in some interesting ways.
1. Survivorship for Golden Record Creation
Automatically create a trusted Golden Record by selecting the best information from multiple duplicate records. MatchUp consolidates customer data into a single, accurate profile, helping improve data quality, reporting and customer insights.
2. Proximity Matching
Identify duplicate records based on geographic proximity, even when addresses aren't an exact match. MatchUp uses patented proximity matching to recognise records that are physically close together, improving matching accuracy across complex address data.
3. Householding
Group and consolidate records that belong to the same household or corporate family. Householding provides a more complete view of customer relationships while reducing duplicate communications, marketing costs and unnecessary mailings.
MatchUp offers three methods of operation (or ways to match records):
1. Read / Write Deduping
Compare records across one or more databases in a single batch process. MatchUp identifies duplicate records and retains a single master record, making it ideal for cleansing and deduplicating entire databases.
2. Incremental Deduping
Identify duplicate records in real time as new data enters your database. Ideal for web forms, CRM systems and call centres, ensuring duplicate records are prevented before they're created.
3. Hybrid Deduping
Combine batch and real-time data deduplication for maximum flexibility. Hybrid deduping compares incoming records against a targeted set of potential matches, making it ideal for ongoing data quality management.
Data deduplication is the process of matching, merging and deduplicating the streams of customer data coming into a company’s systems from multiple channels and sources. Having more than one communication channel can cause pieces of the same information to be spread across different fields, records and databases. This can cause one system or one entire record to be inaccurate or inconsistent, which impacts the single customer view.
Duplicate data occurs when multiple records exist for the same individual, customer or entity within a database. For example, the same customer may be recorded as “Miss Elizabeth Tailor” and “Mrs Tailor” with slightly different address details. Duplicates can occur when information is collected through different channels or when customer details such as addresses, email addresses or phone numbers change over time.
Data deduplication compares customer records across multiple data fields to identify duplicates. Using advanced data matching and fuzzy matching, it can detect duplicate records even when information is incomplete, inconsistent or formatted differently. Once identified, records can be merged or consolidated to create a trusted single customer view.
Data deduplication helps businesses maintain clean, accurate and consistent customer records by identifying and removing duplicate data. Reducing duplicates can improve the single customer view, prevent repeated communications, improve reporting accuracy and help sales, marketing and customer service teams work from more reliable data. It can also reduce unnecessary data storage and improve the overall quality of customer databases.
Eliminate Duplicate Records with Confidence