Videos
Welcome
Why Choose Melissa For Your Data Quality Solutions?
In today’s mobile world, satisfaction is measured in seconds. Your business has to grapple with consumers’ need for speed while capturing accurate data to reduce costs, prevent fraud, and deliver great customer experiences. Melissa’s identity verification and address management solutions meet the challenge. Check out our new commercial to learn more.
Company
Melissa Credits
It's on us — Melissa issues 1,000 complimentary credits to its users every month! Sign up today and enjoy 1,000 credits. Enjoy your favorite Melissa services, such as Mailers Online, Melissa Lookups, and so much more!
Company
Interview: Getting Started
Ray Melissa on Getting Started - Meet Melissa’s Founder and CEO, Ray Melissa as he describes starting his business 40 years ago, and how the company has changed and grown over the years.
Company
Interview: RSM Building
Ray Melissa on the RSM Building - Ray talks about Melissa’s early days - from operating out of a small office to moving its headquarters to the current location in Southern California.
Company
Interview: Long Term Employees
Ray Melissa on Long Term Employees - Ray talks about the many employees who have grown with Melissa over the years, things the company does to promote a work-life balance, and what makes employees want to stay.
Company
Interview: Chief Technology Officer
Phil Maitino - Melissa’s Chief Technology Officer, Phil Maitino, describes his role running the programming department over the last 30+ years, and how the company and products have evolved over time.
Company
Interview: Chief Financial Officer
John Melissa - Meet John, Melissa’s Chief Financial Officer, to hear what sets Melissa apart from others in the industry, how being a family-owned, independent business has allowed the company to retain its original character and culture, and what makes employees happy.
Company
Interview: VP Marketing
Greg Brown - Meet Greg, VP Marketing at Melissa. Greg describes what brought him to Melissa, his experience leading the Marketing department, and how the department’s various efforts help Melissa position itself as an expert in the industry.
Company
Interview: VP Data & Analytics
Daniel Kha Le - Meet Daniel, VP Data & Analytics, as he describes his role at Melissa, how he got started, and why he believes a focus on team camaraderie keeps his department engaged and productive.
Company
Interview: HR Director
Wendy Carter - Meet Wendy, Melissa’s HR Director as she talks about a typical day on the job, what the company does to promote a work-life balance, and why employees enjoy working at Melissa.
Company
Interview: IT Manager
Rody Lopez - Meet Rody, Melissa’s IT Manager. Rody talks about his responsibilities, what he enjoys most about working at Melissa, and how he supports the global team to keep day-to-day operations running smoothly.
Company
Interview: Marketing Manager
Amanda Nguyen Hammond - Meet Amanda, Marketing Manager at Melissa. Amanda describes how she got started, shares her sense of purpose on the Marketing team, her experience with trade shows and events, and what she enjoys most about her role at the company.
Lookups
Getting Started With Melissa Lookups
Watch and learn how easy it is to get started with Melissa Lookups. The first video in this series will take you step-by-step through the process of creating your account, activating and using your complimentary credits. Once your account is up and running, you'll see how simple it is to purchase and use your credits as you go - no subscription required.
Lookups
Getting Started with Melissa's Address Check Tool
Melissa's Address Check tool is a fast and easy way to validate and standardize residential and commercial addresses according to U.S. and Canada Postal standards. This video reviews three options for validating address data while demonstrating the tool's flexibility for users based on their data needs.
Lookups
Getting Started with Melissa's Address Search Tool
Whether you're missing a street name, house number or ZIP Code, Melissa's Address Search Lookup tool can provide you with a complete address picture. Simply enter what you know, and the Address Search tool will find the rest. Detailed examples show you how it works and how easy it is to take advantage of this useful tool to access valuable data.
Lookups
Getting Started with Melissa's Global Phone Check Tool
Learn how to validate U.S. or international phone numbers with Melissa's Global Phone Check tool. Enter a phone number in any format, and Phone Check will determine the region or country by its dialing code and return information such as line type, carrier and caller ID.
Lookups
Getting Started with Melissa's ZIP Codes by City Lookup
Learn how to get a list of ZIP Codes within a city using Melissa's ZIP Code by City Lookup tool. Simply enter the City Name, 5-digit ZIP Code, or City Name and State to return valuable information such as percentage of addresses associated with a ZIP Code and City, Area Code, County Name, and more.
Lookups
Getting Started with Melissa's ZIP Codes by County Lookup
Learn how to use Melissa's ZIP Codes by County Lookup tool to get a list of all ZIP Codes associated with a county. Simply input a state name and choose a county from the dropdown list. It also returns valuable information on individual ZIP Codes such as carrier routes, demographics and more.
Lookups
Getting Started with Melissa's Zip / City / Phone Lookup
This video will take you through a brief demonstration of Melissa's ZIP/City/Phone Lookups tool. This easy-to-use tool returns useful ZIP Code information based on a 5 or 9-digit ZIP Code, City Name, Phone Number or Area Code search. For example, inputting a City Name will return all ZIP Codes associated with that City and additional information such as ZIP Code type, Area Code and County.
Lookups
Getting Started with Melissa's Zip Codes in Radius Lookup
Simply enter a 5-digit ZIP Code and a radius in miles to get started with Melissa's ZIP Code in a Radius Lookups tool. You'll get a complete list of ZIP Codes that fall within a radius, plus useful information on specific ZIP Codes such as city name, population, delivery type and more.
Lookups
Getting Started with Melissa's Carrier Route in a Radius Lookup
Learn how to easily get a list of carrier routes in a ZIP Code radius with Melissa Lookups. Simply enter an address and radius in miles to get a full list of all carrier routes within that radius, plus useful information on each specific route and a clickable link to view each route on a map.
Lookups
Getting Started with Melissa’s Carrier Routes by ZIP Lookup
Improve your mailing efficiency by identifying an area’s carrier routes. Enter the 5-digit ZIP Code and Melissa’s Carrier Routes by ZIP Code Lookups tool will return the carrier route type, number of deliveries in each route and additional information such as household income and average property value.
Lookups
Getting Started with Melissa’s Distance Between ZIPs Lookup
Need to know the distance in miles between two ZIP Codes? This video shows you how to get started with Melissa’s Distance Between ZIPs Lookups tool. Simply enter two 5-digit ZIP Codes, and Melissa will calculate the straight-line distance between them and detect their respective cities.
Lookups
Getting Started with Melissa’s Nearest Post Office Lookup
Searching for a Post Office near you? Get started with Melissa’s Nearest Post Office Lookups tool. Simply enter a 5-digit ZIP Code and you’ll get a list of all Post Offices within that ZIP Code, plus additional information associated with each Post Office such as address, phone number and map location.
2 Minutes 2 DQ
Unison: Installation
This video shows how to install Unison on a Ubuntu 16.04 environment. It walks you through the necessary steps and configurations to access your Unison instance.
2 Minutes 2 DQ
Unison: Address Cleansing
This video explains how to perform an Address Cleansing task using Melissa’s new Unison platform. Address Cleansing cleans up contact data by removing incorrect and incomplete information, which reduces undeliverable addresses and increases success of communication efforts.
2 Minutes 2 DQ
Unison: Phone Cleansing
This video explains how to perform an Phone Cleansing task using Melissa's new Unison platform. Phone Cleansing verified phone numbers down to 7 or 10 digits, parses the phone number into individual parts, updates area codes, and appends data about a phone number, such as city and state.
2 Minutes 2 DQ
Unison: Name Parsing
This video explains how to perform an Name Parsing task using Melissa's new Unison platform. Name Parsing validates, corrects, and standardizes personal and company names. Name Parsing also parses a full name into a first and last name while detecting vulgar and suspicious names.
2 Minutes 2 DQ
Unison: Email Cleansing
This video explains how to perform an Email Cleansing task using Melissa's new Unison platform. Email Cleansing updates and verified email addresses, corrects misspelled domain names, and parses email addresses into individual fields.
2 Minutes 2 DQ
Unison: Profiling
This video shows the five steps of creating and running a simple profiler project in Unison. Profiling allows you to define specific data points you want profiled and displays the results in a comprehensive, easy-to-read dashboard.
2 Minutes 2 DQ
Unison: Matching
This video shows the five steps of creating and running a simple matchup project in Unison. Matching allows you to define your matching criteria, adjust survivorship and golden record rules, and see a high-level overview of each record matched.
2 Minutes 2 DQ
SSIS: Getting Started
This video takes you through the discovery of SSIS through the setup of your Melissa license key. You will learn how to install Melissa’s plugins for SSIS, what you can access within all of our components and how to get started with a free trial.
2 Minutes 2 DQ
SSIS: Generalized Cleanser
This video takes you through a brief demo of Melissa’s Generalized Cleanser for SSIS and shows you how to perform up to 6 basic data cleansing functions using this component. The tool’s easy-to-use interface requires no external scripting.
2 Minutes 2 DQ
SSIS: Global Verify
This video covers the features and benefits of Melissa’s Global Verify component for SSIS. See how user-friendly the tool’s interface is for real-time name, address, phone and email validation - plus learn how to filter your data into multiple destinations for better data management.
2 Minutes 2 DQ
SSIS: Personator
This video will guide you step by step on how to use Melissa’s Personator component through a simple SSIS project. Learn how to set up a project and view the output to analyze your results with standardized, appended or transformed data - and leverage valuable demographics or census information for a better customer picture.
Case Study
Penton Media
Penton uses Melissa and Pentaho to automatically clean, standardize, and validate data for millions of records – and in turn saw a 140% ROI!
Case Study
MetaBank
MetaBank®, utilizes Melissa's Data Quality Suite to garner a complete 360 degree view of their customers. With over 30 million individual lines to clean every day, Melissa helps trace customers by geocodes for fraud prevention, tracks address and email changes to keep up-to-date with customers, and standardizes people data.
Case Study
Alta Pass
The Altapass Foundation is a nonprofit organization dedicated to the preservation of the land, history, and culture of the southern Blue Ridge Mountains in western North Carolina. They had a large contact database that was over 10 years old, and filled with outdated contact data. Michelle Williams, Executive Director of Altapass discovered Melissa Data’s Listware for Excel add-in, a data enrichment tool that integrates directly into Excel. After using Listware, the foundation saw a dramatic drop in returned mail. Williams said, "After running our database through Listware, I mailed postcards to over 400 people with whom we had not had contact for four to eight years. Only one postcard was returned!"
Case Study
University of Washington
To address the issue of inaccurate data and ensure the consistency of the student and alumni records in the central database – the University of Washington (UW) turned to Melissa Data.
Industry
Hospitality and Travel
Strong customer relationships are key growth and retention tools for the success of companies in the travel and hospitality industry. And the need for solutions to clean existing data, and capture and validate incoming data has never been greater. Melissa Data’s contact data quality tools can help provide you with the single, accurate view of your returning guests and future guests.
Industry
Mail and Ship
Are you struggling with undeliverable mail, increased costs due to waste, returned mail, and keeping up with ever-changing postal regulations? There are ways to solve these problems. Ultimately, it all boils down to having clean customer data. Verifying, cleaning, and updating addresses are just some ways you can reduce costs and waste, and ensure your mail and packages get delivered on time, everytime.
Product
Identity Verification
Maintain compliance and protect against fraud while providing faster digital transactions with Personator Identity Verification. Melissa’s Personator Identity Verification solutions utilize industry-leading data quality, address intelligence, ID & Document scan and mobile KYC features to help you seamlessly onboard customers you can trust.
Product
Address Verification
Verify, correct and standardize addresses in real time with Melissa Address Verification and prevent bad data from entering your systems. Melissa leverages multi-sourced data from many global partners to offer Address Verification and Data Quality solutions that help businesses ensure timely deliveries, improve operations and reduce costs and waste.
Product
Express Entry
Speed up order entries and boost e-commerce performance with Global Express Entry address capture, which utilizes a type-ahead search functionality that makes it easier for users to enter addresses with up to 50% fewer keystrokes. Begin typing an address into a search bar and Global Express Entry address capture will complete your query with a verified address, including city, state, and ZIP Code™ for U.S. addresses, or locality, administrative area, and postal code for international addresses. Global Express Entry address autocomplete also increases lead generation by making it easier for users to fill out contact forms.
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Data Quality Suite
The Data Quality Suite for North America is a collection of developer tools that you can build into your applications to verify, correct, and enhance U.S. and Canadian name, address, phone number, and email data.
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SQL Server
Whether you need to inform, transform or reinvent your business, the freshness and accuracy of your customer data has a direct impact on the choices you make and the way you operate. Melissa’s Data Quality Components for SQL Server® work directly within SQL Server Integration Services so it is easy to onboard, apply standards and enrich your Big Data stores.
Product
MatchUp
Nothing can outsmart MatchUp. Find out how the solution utilizes advanced fuzzy matching algorithms to match similar records to dedupe your database for a single customer view.
Product
Clean Suite
Customer data need a good scrubbing? It’s time to try Clean Suite. With twice the cleaning power of off-brand customer data quality solutions and a new and improved formula, Clean Suite drives bad data away so your healthy customer contact data can truly shine.
Education
How Instructors and Students Can Utilize Melissa’s Education Portal
Listen as Daniel Kha Le, Melissa’s Vice President of Data and Analytics, explains how Melissa’s Education portal can be used to benefit instructors and students alike. Follow along as he delves into specific examples of how the Education portal provides various opportunities.
Education
Free Tools Melissa Offers Students
Watch Daniel Kha Le, Melissa’s Vice President of Data and Analytics, explain Melissa’s initiative to bring various data quality tools and services to students through the Education portal. To encourage creativity within the younger minds, Melissa offers free tools in the hopes of encouraging students to solve problems that haven’t been thought of yet.
Education
Power Your Research with Melissa Education
Melissa Education is a program designed to bring real data to students and instructors alike. Learn how you can get started with Melissa Education for free to bring real, applicable data into your products and research, and how others have already done it.
