Melissa reserves the right to change either the required number of credits for a particular service or individual credit cost at its discretion and without notice. Melissa shall prioritize maintaining consistency and fairness with respect to such changes, however, market conditions or other external factors may require Melissa to make adjustments as necessary.
Credits offer clients the flexibility to get up and running with our services at any time. However once a solution is ready to move to production, MOST clients Prefer licensing with our more traditional One Year Subscriptions/Business plans because of the fixed costs and included support.
Each product is subject to individual terms. Lookups, Listware, Mailers Online, Clean Suite for CRM, and Developer APIs (accessed through the Developer Portal) utilize Credits.
Business solutions are available on an annual subscription based on the number of records processed. All prices listed are USD.
Yes! All of our products can be proof-of-concept tested. And, we offer a 120-Day ROI Guarantee on many products as well.
Yes! All product purchases include unlimited email support. Premium 24/7 support available at additional cost. SLAs are available for business plans.
Yes! We offer 99.9% uptime and SLAs guaranteeing 99.95% for bussines plans. Credit based usage does not come with uptime guarantees.
Yes! We offer invoicing on all products except products using Credits. Please contact us for details.