In this world of data-driven global business, it’s more important than ever to achieve a single, accurate view of your customers. Our data quality solutions integrate into Dynamics CRM to keep all your global People Data – name, address, phone, and email accurate and up-to-date. With clean data, you can maximize ROI from your CRM investments by ensuring your data enables you to provide a great customer experience. And, with Melissa, it’s easy to get on the road to a happy CRM.
The average database is estimated to contain approximately 20% in address errors. From spelling mistakes and bad house or apartment numbers to incorrect postal codes—these issues prevent your marketing or fulfillment from reaching your customers. This problem increases exponentially when you’re dealing with international mail. Global Address Verification validates and cleanses addresses for 240+ countries and territories around the world to increase shipping and mailing accuracy, lower costs, and improve customer loyalty.
Are your email messages reaching your customers? Protect your sender and brand reputation with Global Email Verification. Ensure email validity within your database with the removal of up to 95% of bad email addresses by correcting general formatting and syntax errors, and top level domain names. Improve deliverability, increase conversions, avoid bounce-backs, black listing and spam folders, plus reduce fraud.
Global Name Verification recognizes 650,000+ ethnically-diverse first and last names. It also parses name components to identify your database gender makeup so you can create more personalized, targeted messages to improve customer relationships and increase response rates. It also flags names that might have invalid characters or vulgarity.
When contact data like a phone number is inaccurate or incomplete, the foundation of your customer communication can falter. You can even lose customers permanently. Global Phone Verification cleans and corrects phone numbers in over 240 countries in real-time to help enhance customer service. It also makes it easy to determine country of origin and bolster your customer service in different global locations.
Point-of-entry data cleansing, verification and completion for 240+ countries, at your fingertips. Express Entry offers predictive search functionality – just start typing an address and watch Express Entry find exactly what you’re looking for!
Express Entry supports custom fields and custom entities. The input and output fields can be mapped to user-specific fields in the configuration.
See the full picture of your B2B clients and prospects. BusinessCoder enriches your CRM data with firmographics from 25 million comprehensive, multisourced business records. Add or clean business names based on address, phone number, stock ticker, or web address. Then, append SIC codes, sales volumes, employee sizes, phone numbers, NAICS Codes, and more. These enrichments provide you the feedback you need to improve your competitive edge. Turn complex data into a single image and feel confident that you understand who your contacts are.
Personator’s most unique capability is its ability to verify an individual’s true identity by matching name-to-address, phone number, and email address. But Personator does even more. The solution updates stale U.S. and Canadian addresses in your database, matching your records against a proprietary database of address changes going back 20+ years. With Personator, you can also update U.S. and Canadian contact records with the most current address for a person or business based on 10+ years of history.
Personator also enriches your data by adding missing contact information like email addresses and phone numbers, and appending valuable demographic data like date of birth, gender, marital status, number of children, household income, and more – to gain deeper insight.
"Melissa's technology works seamlessly with SQL Server Integration Services, and provides another way for my clients to achieve highest data quality information. Customer service was excellent, and their technical team provides top support for people wanting to use the technology."
"Melissa easily integrates into both our system and our vendor's systems. They offer a variety of cleansing solutions. Setting up our contract has been easy. We are cleansing our data so that we do not mail invalid records. We've saved hundreds of thousands of dollars a year and decreased cost per acquisition."
"Provides a robust variety of services, paired with a great wiki documentation site that details all of their products/services. Sales/support are also very helpful. It was very easy to roll out and with the thorough documentation we had minimal issues configuring our network to permit the appropriate data through."
"The advanced features of the Address Object API allows us to greatly reduce our "undeliverable" loses and improve our next-day delivery customer experience. In my experience Melissa has done a fantastic job in advancing their products and services. We have been move then pleased by their performance and pricing for their products."
"The API was easy for my developers to integrate into the applications we use. The documentation was excellent and the customer support equivalent. Data integrity is also another key component and makes verifying addresses simple and accurate."
"The Api is easy to work with and the account rep folks are very response especially Riff. I've never had my service shut down even when we are over our allotted validations. The team works with us to ensure constant availability. If you need address validation with an easy to use product, Melissa is your friend."
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