Quickstart Guide

Global Phone - International CNAM End of Life Advisory

Introduction

Global Phone - International CNAM End of Life Advisory

Beginning January 16, 2023, Our Global Phone Web Service will no longer return CNAM/CallerID information for countries outside the US and Canada. This is due to licensing constraints that will now prohibit us from returning international Caller ID information.

The update may or may not require code changes on the client side, depending on how the API was implemented. It is important to review the information below to see if your client will seamlessly support the upcoming change.

Here is an example of the APIs current response, and how it will change after January 16, 2023:

Current After January 16, 2023 
{
  "Version":"4.3.0.1128",
  "TransmissionReference":"",
  "TransmissionResults":"",
  "Records":[
    {
      "RecordID":"1",
      "Results":"PS01,PS20",
      "PhoneNumber":"22197589240",
      "AdministrativeArea":"Nordrhein-Westfalen",
      "CountryAbbreviation":"DE",
      "CountryName":"Germany",
      "Carrier":"BT Germany GmbH & Co. OHG",
      "CallerID":"KOLN DE",
      "DST":"Y",
      "InternationalPhoneNumber":"+4922197589240",
      "Language":"German",
      "Latitude":"50.939350",
      "Locality":"Köln",
      "Longitude":"6.949341",
      "PhoneInternationalPrefix":"",
      "PhoneCountryDialingCode":"49",
      "PhoneNationPrefix":"0",
      "PhoneNationalDestinationCode":"221",
      "PhoneSubscriberNumber":"97589240",
      "UTC":"+01:00",
      "TimeZoneCode":"CET",
      "TimeZoneName":"Central European Time",
      "PostalCode":"",
      "Suggestions":null
    }
  ]
}
						  
{
  "Version":"4.3.0.1128",
  "TransmissionReference":"",
  "TransmissionResults":"",
  "Records":[
    {
      "RecordID":"1",
      "Results":"PS01,PS20",
      "PhoneNumber":"22197589240",
      "AdministrativeArea":"Nordrhein-Westfalen",
      "CountryAbbreviation":"DE",
      "CountryName":"Germany",
      "Carrier":"BT Germany GmbH & Co. OHG",
      "CallerID":"",
      "DST":"Y",
      "InternationalPhoneNumber":"+4922197589240",
      "Language":"German",
      "Latitude":"50.939350",
      "Locality":"Köln",
      "Longitude":"6.949341",
      "PhoneInternationalPrefix":"",
      "PhoneCountryDialingCode":"49",
      "PhoneNationPrefix":"0",
      "PhoneNationalDestinationCode":"221",
      "PhoneSubscriberNumber":"97589240",
      "UTC":"+01:00",
      "TimeZoneCode":"CET",
      "TimeZoneName":"Central European Time",
      "PostalCode":"",
      "Suggestions":null
    }
  ]
}

Please rest assured Melissa continuously strives to support all of our products, data and services, whenever possible.

Thank you for your attention to this update. If you have any questions or concerns, please contact Tech Support at tech@melissa.com or call 1 (800) 800-6245 x4.

Thanks,

The Melissa Team