Achieve Great Patient Care with Complete, Accurate Data
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Data accuracy is crucial to business success in many industries, but in healthcare, it’s especially critical—even lifesaving in some instances. There are many ways bad data can lead to oversights and errors, such as:
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- Multiple patient records resulting in lost information
- Incorrect addresses or phone numbers leading to missed sensitive communications
- Overall bad data generating long, frustrating patient experiences
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Alleviate these pains while staying compliant with HIPPA, HITECH and other compliance standards set out for the healthcare industry. Read on to learn how a few simple data checks can go a long way to saving healthcare providers time, money and effort while increasing ROI, business insight and patient satisfaction.
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Save Time and Money with Address Verification
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The address is the foundation for success when it comes to contact data. Address verification not only improves the revenue cycle by reducing undeliverable mail and ensuring claims and invoices get to the right person quickly, it also improves the patient experience.
Adding address verification and autocomplete to your patient management systems reduces the keystrokes needed to enter a valid address by 80%, eliminating typos and misspellings while standardizing the address and other contact data as it’s entered.
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Patient Matching with Standardized Addresses: Project US@
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Consistent, standardized addresses also help with patient record matching. Patient record matching is important not only to keep your own data clean, but also when transferring patient records to other healthcare providers. Because of a lack of universal patient identifiers, the Office of the National Coordinator for Health Information Technology (ONC) started an initiative called Project US@, which aims to standardize patient addresses for easy interoperability.
When looking for an address verification provider, ensure they are compliant with both Project US@ and USPS standards.
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Want to learn more about Project US@? This blog post breaks it down for you!
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Better Insight & Strategic Planning with Location Data
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Accurate addresses not only help you deliver mail to your patients and match records, they are also part of a broader picture of location data. Those addresses can be turned into geocoordinates, which can give you exact patient locations to help with coordinating home health visits or determine exact distances from patients to their nearest clinics or hospitals.
Geocoordinates are also useful to help you discover trends in the populations you’re serving. You can find a wealth of information from them like median income, age, sex, race and more. This is great for research purposes, resource allocation and other strategic planning at a local, national or even global level.
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Want some real world uses for location data? CalOptima determined the distance between members and primary care providers and Health Data Compass used elevation and altitude information to deepen research insights. The possibilities are endless!
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Reduce Fraud with Know Your Patient Standards
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Like Know Your Customer (KYC) in finance, Know Your Patient (KYP) is a process that verifies patient identities to help prevent fraud and heighten security. KYP uses a variety of verification methods to ensure your patient is who they say they are, such as proof of address, national ID checks, date of birth verification and more. With KYP, you make sure that a patient’s sensitive data is protected, reducing identity theft and other fraudulent claims, creating trust with your patients and helping you avoid HIPAA violations.
A good electronic identity verification solution (eIDV) should meet all these standards while ensuring a seamless onboarding experience for your patients. They should also help you meet all regulatory requirements for complete data security.
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Take a deeper dive into KYP in this article that details what KYP entails, some of the benefits and challenges of implementation, and how to get started.
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Improve Data Outcomes with Advanced Data Enrichment
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Clinical data is both valuable and complex, which means you’ll want a solution that has been curated especially for it. Melissa has decades of experience efficiently identifying, harmonizing and integrating clinical data to deliver you an interoperable and adaptable knowledgebase from your data.
First, Melissa applies semantic technology to find and transform hidden, disconnected and messy data into accessible, standardized, workable data. Once that’s done, Melissa enriches your data further by applying machine reasoning (AI) to allow for deeper inferences to pull out even more information hidden in your databases. This is especially great for collaboration and making sure your data is up to any standard you may need it to be. It also helps lower costs surrounding patient care and clinical trials.
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Whether you’re looking for address autocomplete to streamline your check-in processes, KYP to reduce fraud and stay compliant, or AI to help you find deeper connections within your data, Melissa can help, while making sure you meet all of your privacy and compliance needs.
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Melissa Data Corporation
22382 Avenida Empresa, Rancho Santa Margarita, CA 92688 United States
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