This is a string value that serves as a unique identifier for this set of records. It is returned as sent.
The License Key issued by Melissa.
Default. Quickly validates against database of known email addresses.
A real time check is performed to determine email deliverability.
Default. Activates fuzzy email domain correction if the domain is a suspected typo.
No email domain correction.
Defaults to 25. Select how long the web service will wait before it times out on an email.
Default. Gets additional information about the domain from WhoIs.
Does not use WhoIs.
The email address to be verified.
Specify the desired format of the response (XML or JSON). Defaults to XML.
Input Best Practices
While text encoding is a rare issue with email addresses, note that Global Email will not support any wrongly-encoded special characters or non-Latin characters. In general, text encoding is an important part of any data enterprise.
This service can deal with multiple languages and scripts. It expects UTF-8 encoding. Be on the lookout for question marks (?), squares (▖) or other unwanted characters like �. They may be an indication of encoding issues and may result in data loss. Bad encoding or character loss is not something our service can correct for you.
Here is a sample response of the REST request from above.
Even when activated, WhoIs sometimes returns incomplete information. We simply relay what we get from them.
The “Mxserver” field is only used with Premium validation.
If receiving a batch response, “TotalRecords” will reflect the number of records, and each record will be in the “Records” array, each having its own “RecordID”, “Results”, etc.
Response (Base Level)
The current service version
Optional request identifier
Service and General Transmission Errors
Total number of records.
The number of the record. Always 1 for single email request, otherwise it serves as an index of the array of records.
Comma delimited status, error codes, and change codes for the record.
A number (0-100) that indicates how confident Global Email is that the email is deliverable.
The email address, after any correcctions or updates were made.
Everything before the "@" in the email address.
The site that provides the email.
The type of domain (e.g. com)
The full name of the top level domain (e.g. com is Commercial)
The date the email was validated.
The estimated minimum age of the email.
How long the domain has been active
When the domain will be renewed or available to buy.
When the domain was first created.
When the domain was last renewed.
An email to contact the owner of the domain.
The company that owns the domain.
The address of the DomainOrganization.
The city of the DomainOrganization.
The state of the DomainOrganization.
The postal code of the DomainOrganization.
The country of the DomainOrganization.
The country code of the DomainCountry.
Is the domain available.
Does the domain have a provate proxy.
Is this email affected by additional privacy reglations, such as GDPR.
Premium only. The MX server of the domain.
Global Email includes a DeliverabilityConfidenceScore (DCS) with each email.
The DCS is a single number in range 0-100 that represents how confident we are that an email will successfully send. It can be used as a quicker and simpler way to filter emails, either as a first step before diving into result codes, or for a single pass of data cleansing.
DCS is not simply a numerical representation of our result codes, though. We leverage various reference data to further refine DCS, which also makes it dynamic - even more dynamic than our existing result codes.
While certain use cases will vary, our general recommendation for using DCS is:
0 to 30
Do not send.
31 to 60
Email delivery not guaranteed.
61 to 100
Send mail. There is a high chance of email delivery success.
If you require more granular analysis, or just need to maintain consistency with other Melissa products, please continue reading to learn about Global Email’s result codes.
All Melissa products use result codes. Result codes are four-character, alpha-numeric codes to two letters followed by two numbers, e.g. ES01. Result codes are returned as a comma-delimited string with no whitespace, e.g. ES01,ES22.
The following table shows the most common result codes seen while using Global Email, and our recommendations for how to interpret them.
Recommendation for Marketing
Recommendation for Point of Entry
This email was confirmed to be a valid email.
This email's status is unknown due to unknown external factors. Please try again another time.
Verified. The email status was found in our database of cached emails.
Verified. The mailbox validation was performed in real-time.
There is a syntax error in the submitted email address.
A Domain of the submitted email address was not found.
The mail server of the submitted email address was not found.