Melissa Corporation considers itself a steward of the information it collects, maintains and utilizes. Our responsibility is to ensure the security of the information in our care and to maintain the privacy of consumers through appropriate, responsible use.
Our information policies define how information may be used. These policies vary to meet the legal requirements and consumer expectations in the area in which the information product or service is being used. Our approach to privacy acknowledges there are changing needs and expectations and provides the flexibility so that Melissa can implement new processes and policies to resolve information issues in this dynamic environment.
Melissa is held accountable for its information use by consumer privacy expectations and by laws and industry codes established by government entities and industry organizations around the world.
The security of your data is important to Melissa Data. We have a 30+ year history of establishing and refining our controls to secure client data in an ever-changing and increasingly connected world.
Among the laws and industry self-regulatory codes which Melissa complies in the United States are:
Service Organization Control (SOC)
Melissa undergoes company-wide SOC 2 Type II audits on an annual basis to have its processes, procedures, and controls formerly evaluated and tested by an independent accounting and auditing firm, SSAE 16 Professionals, LLP. SOC 2 Type II is the corporate industry’s standard for an overall control structure and affirms our long-standing commitment to strong controls and safeguards for handling and processing your data.
Health Insurance Portability & Accountability Act (HIPAA) Melissa has achieved compliance with all data security standards outlined in the Health Insurance Portability & Accountability Act (HIPAA). Healthcare providers, financial institutions, government agencies, and third party data vendors who handle their data, are required to meet the most stringent data security guidelines by law. The evaluation of compliance was performed by SSAE 16 Professionals, LLP to measure the strict controls Melissa has in place to keep customer information private and secure.
Direct Marketing Association’s Ethical Business Practices